Shipping policy
We are committed to providing you with a seamless shopping experience. Please review our shipping policy below:
Shipping Destinations
Currently, we offer shipping within the United States only.
Order Processing
All orders are processed within 1 business day. Orders placed on weekends or holidays will be processed the following business day.
Shipping Options & Delivery Times
- Standard Shipping: We offer free standard shipping on all orders, with an estimated delivery time of 3 to 5 business days.
- Expedited Shipping: Expedited shipping is available at checkout for an additional cost, with delivery times ranging from 1 to 3 business days. The exact shipping fee will be calculated at checkout based on your location.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing tracking information so you can monitor the status of your shipment.
Damaged, Lost, or Stolen Packages
We take the utmost care in packaging and shipping your order. However, if your package is damaged, lost, or stolen in transit, please notify us immediately at [your contact email].
- Damaged Packages: If your package arrives damaged, please provide us with photos of the damaged goods and packaging. We will promptly arrange for a replacement or refund.
- Lost Packages: If your package is marked as delivered but you have not received it, please contact us within 7 days of the delivery date. We will work with the carrier to investigate and, if necessary, issue a replacement or refund.
- Stolen Packages: For packages that may have been stolen after delivery, we recommend checking with neighbors or your building's management. While we cannot be responsible for stolen packages, we will assist you in filing a claim with the carrier.